Furnace - AC Guarantee
100% MONEY BACK GUARANTEE
We agree to accept both personal and company responsibility for your 100% complete satisfaction with the materials and the work provided by us and paid for by you. During the first year, if you are dissatisfied with the performance of the equipment, our service, our people, or for any reason, we will correct the problem to your satisfaction or we will remove the system that we installed within thirty (30) days of your request and refund the entire contract price.
EXCLUSIVE “NO LEMONS” GUARANTEE
We recognize that not every manufactured piece of heating and cooling equipment is 100% perfect, 100% of the time. Since our customers should expect to receive 100% of the heating and cooling value they’ve invested in, we offer a “No Lemons” guarantee on our “Risk Free” systems. Simply stated, should the compressor in your air conditioner fail during the first five years of ownership, or should the heat exchanger in your furnace breach during the first ten years of ownership, we will remove the “Lemon” and install a completely new one. If you’ve ever bought a “Lemon” before, you’ll truly appreciate our commitment to your long term satisfaction.
TEMPERATURE SELECTION GUARANTEE*
We guarantee that when the equipment we have installed is maintained and operated in accordance with the manufacturer’s operating and maintenance manuals, the system will perform as we have stated and agreed upon. We have promised a temperature variance of no more than plus or minus 2 degrees at your electronic digital thermostat whether heating or cooling your home. If the desired temperature selection is not achieved, we will make any upgrades, modifications or repairs necessary to reach the desired temperature at no charge to you for a period of five years.
INSTALLATION WORKMANSHIP GUARANTEE
Our installation technicians are the best in skill, attitude and workmanship. They’ll care for your home and complete the job with speed and precision. They wear floor savers, use drop cloths, clean up when they are finished and take personal responsibility for your satisfaction. They will not smoke or swear in your home and they are polite and courteous. If, when they have finished in your home, they have not performed in accordance with these high standards, we’ll refund whatever amount of the purchase price you feel to be fair.
LOWEST PRICE GUARANTEE
Anyone can make something cheaper by cutting corners and pricing it for less. So, it’s important to know what is and is not included in any heating and cooling system you choose for your home. Our Lowest Price Guarantee is our promise to you that you cannot find a comparable installation for less...or we’ll pay you a $50 bonus over the difference. All we ask is that the comparison be “apples to apples”.
LIFETIME THERMOSTAT GUARANTEE
We know that your comfort is dependent on the one component of your comfort system that you have control of, your thermostat. With this in mind, we guarantee that your new digital thermostat will perform accurately and without fail under normal operating conditions or we will replace it with a new comparable thermostat free of charge for life.
LIFETIME DUCTWORK GUARANTEE*
Your comfort is determined greatly by your system’s ability to move air throughout your home. Your air duct system is responsible for distributing the conditioned air proportionately to every room in your home. When we design and install a complete air duct system in your home we guarantee for life that every room in your home will be within plus or minus 3 degrees of your thermostat setting or we will make any upgrades, modifications or repairs necessary to make it so.
All guarantees are in full force to the original homeowner for as long as they live in the home.
*Guarantee is void in the event the structure is remodeled, enlarged or modified in a way that affects the system sizing or design.