Great technicians.

NANCY - West Milford, NJ
22 days ago

Helpfull and accommodating . Took the time to explain safety operations.

Response from KEIL Heating and Air Conditioning, Inc.:

Ms. Pladey, Thanks you so much for your Five Star review of our installation of your new water heating system and of our installation team. You are now ready for years of efficient hot water all guaranteed both parts and labor by KEIL. Should you have any questions about your new system or need our assistance for any reason we are here for you 24/7/365. Enjoy. Thanks again!

Very good service

PATRICIA - West Milford, NJ
43 days ago

Response from KEIL Heating and Air Conditioning, Inc.:

Mr. Lynch, Thank you so very much for your Five Star review of our service repair on your water heater. Behind the scenes our technicians go through continuous and extensive training so that they can minimize their time in your home and correct any problems quickly and efficiently. We stock most all of the necessary parts on our service trucks in order to minimize return calls to your home to complete a repair. Thank you for trusting KEIL with your repairs. Enjoy a warm and comfortable winter. Thanks again!

Amazing Service

Kerri Pfeifer - West Milford, NJ
50 days ago

Response from KEIL Heating and Air Conditioning, Inc.:

Ms. Pfeifer, Thanks you so much for your Five Star review of our installation of your new water heating system and of our installation team. You are now ready for years of quiet and efficient hot water all guaranteed both parts and labor by KEIL. Should you have any questions about your new system or need our assistance for any reason we are here for you 24/7/365. Enjoy a warm and comfortable winter. Thanks again!

Great service

Denise - West Milford, NJ
60 days ago

John was an excellent technician...he was very professional and explained everything he was doing, as well as took the time to ask if I had questions...and, he made sure the problem was corrected...

Response from KEIL Heating and Air Conditioning, Inc.:

Ms. Vanriper, Thank you so very much for your Five Star review of our service repair on your central heating system. Behind the scenes our technicians go through continuous and extensive training so that they can minimize their time in your home and correct any problems quickly and efficiently. We stock most all of the necessary parts on our service trucks in order to minimize return calls to your home to complete a repair. Thank you for trusting KEIL with your repairs. Enjoy a warm and comfortable winter. Thanks again!

Wonderful service. Prompt and efficient

Janice - West Milford, NJ
60 days ago

John did a great job. Gave several helpful tips as well as servicing my furnace.

Response from KEIL Heating and Air Conditioning, Inc.:

Ms. Halvorsen, Thank you so very much for your Five Star review of our 20-Point Precision Tune-Up and Professional Cleaning of your central heating system. As a member of our KEILClub please remember that you are entitled to priority 24 hour emergency service every day of the year without ever paying more than our lowest KEILClub rate. Thanks again!

PD FOR SERVICE ONLY TO BE TOLD I NEED A NEW BOILER

Robert PATALITA - West Milford, NJ
62 days ago

AN EXPENSIVE SERVICE CALL WHICH WAS OF NO VALUE. THE SERVICE AGENT WAS FRIENDLY AND COURTEOUS BUT JUST INFORMED ME THAT A NEW UNIT WAS ONLY SOLUTION. I HAD A LATER AGENT QUOTE Me A PRICE TO INSTALL A NEW UNIT THAT WAS $2000. higher than a later quote from a local plumber for a peerless boiler that has a thicker block and same items in your quote, minus any installment payments. I've had you replace my central air conditioning system several years ago and I pay for a yearly service plan. I believe since no attempt to fix boiler or be given a repair option, I should not be charged for a full service call. The plumber who responded to my call was able to repair the boiler by replacing the circulating pump which had shorted due to water leaking into circuitry from corrudted seals.

Response from KEIL Heating and Air Conditioning, Inc.:

Mr. Patalita, Our service technician evaluated your 35 year old Hydrotherm natural gas water boiler and quickly concluded that your boiler is obsolete. The reason it is considered obsolete is first and foremost its age. At 35 years old the boiler is economically and functionally well past its expected lifespan. The second reason the boiler is considered to be obsolete is because Hydrotherm went out of business in 1991. The company's assets were sold to Mestek, Inc. in 1991 where Hydrotherm boilers were immediately discontinued as a product line. There are no longer key replacement parts or base boiler blocks available for this boiler. The circulator pump that failed on your boiler is an independent component added to all boilers and as such can be repaired or replaced. A new boiler would include a new circulator pump so when investing in a new boiler you would automatically be receiving a new pump with a new warranty. When our service technician was told by you that you were interested in obtaining a price for a new boiler our technician scheduled that appointment for you at no charge to you. In that you were not satisfied with our service diagnosis we are happy to return to you the full fee you paid for the service call. During the service call you purchased two water alarms from out technician so that in the event of a water leak you would be immediately alerted. Please keep the two water alarms as our gift to you. Your check will be put into the mail first thing in the morning. Thank you for informing us of your thoughts regarding our service call.

got it done

Alan - West Milford, NJ
62 days ago

came on time, explained everything and fixed the proble

Response from KEIL Heating and Air Conditioning, Inc.:

Mr. Abramowitz, Thank you so very much for your Five Star review of our service repair on your central heating system. Behind the scenes our technicians go through continuous and extensive training so that they can minimize their time in your home and correct any problems quickly and efficiently. We stock most all of the necessary parts on our service trucks in order to minimize return calls to your home to complete a repair. Thank you for trusting KEIL with your repairs. Enjoy a warm and comfortable winter. Thanks again!

Quality Service

THOMAS - West Milford, NJ
72 days ago

Response from KEIL Heating and Air Conditioning, Inc.:

Mr. McGreevy, We strive to provide 5-Star service on every visit to a customer’s home. When we achieve this everyone wins and we thank you for providing us with a 5-Star rating on your review. Should you have a problem with your heating system or just have a question we are available to assist you 24 hours a day so please do not hesitate to call us. Thanks very much, Team KEIL.

Great Service

RICHARD - West Milford, NJ
78 days ago

Excellent as always.

Response from KEIL Heating and Air Conditioning, Inc.:

Mr. Krak, Thank you very much for your Five Star review of our 20-Point Precision Tune-Up and Professional Cleaning of your central heating system. As a member of our KEILClub please remember that you are entitled to 24 hour emergency service every day of the year without ever paying more than our KEILClub rate. Thank you for being a longtime member.

Always great service

DEBRA - West Milford, NJ
94 days ago

Response from KEIL Heating and Air Conditioning, Inc.:

Ms. Shahin, Thank you very much for your Five Star review of our 20-Point Precision Tune-Up and Professional Cleaning of your central heating system. As a member of our KEILClub Discount Club please remember that you are entitled to 24 hour emergency service every day of the year without ever paying more than our lowest KEILClub rates. Thank you for being a longtime member and we look forward to serving you again soon. Thanks again!

Alway great service

ELLEN - West Milford, NJ
94 days ago

I always appreciate the fact that you call to schedule my maintenance. Your service people are always professional and explain everything they do.

Response from KEIL Heating and Air Conditioning, Inc.:

Ms. Heart, Thank you very much for your Five Star review of our 20-Point Precision Tune-Up and Professional Cleaning of your central heating system. As a member of our KEILClub please remember that you are entitled to 24 hour emergency service every day of the year without ever paying more than our KEILClub rate. Thank you for being a longtime member.

Efficient Knowledgeable personable Technician

DENNIS - West Milford, NJ
137 days ago

Excellent Job

Response from KEIL Heating and Air Conditioning, Inc.:

Mr. Smialowicz, Thank you so very much for your Five Star review of our 20-Point Precision Tune-Up and Professional Cleaning of your central heating system. As a member of our KEILClub please remember that you are entitled to priority 24 hour emergency service every day of the year without ever paying more than our lowest KEILClub rate. Thanks again!

Professional and courteous

GREG - West Milford, NJ
155 days ago

Always great service.

Response from KEIL Heating and Air Conditioning, Inc.:

Mr. Neal, Thanks so much for your 5-Star review of our installation of your new central heating system. You are now ready for years of quiet and efficient comfort all guaranteed both parts and labor by KEIL. Should you have any questions or need our assistance for any reason we are here for you 24/7/365. Enjoy a warm and comfortable winter with your new central heating system.

Good Service

THOMAS - West Milford, NJ
212 days ago

Response from KEIL Heating and Air Conditioning, Inc.:

Mr. McGreevy, Thank you so very much for your Five Star review of our service repair on your central cooling system. Behind the scenes our technicians go through continuous and extensive training so that they can minimize their time in your home and correct any problems quickly and efficiently. We stock most all of the necessary parts on our service trucks in order to minimize return calls to your home to complete a repair. Thank you for trusting KEIL with your repairs. Enjoy a cool and comfortable summer. Thanks again!

Great Service!

DEBRA - West Milford, NJ
214 days ago

Response from KEIL Heating and Air Conditioning, Inc.:

Ms. Shahin, Thank you so very much for your Five Star review of our performance. You are now ready to tackle a hot and humid New Jersey summer. In the event you need us for any reason we are only a phone call away and are ready to assist you 24 hours a day. Thanks very much for your business we greatly appreciate it!

Great Service

RICHARD - West Milford, NJ
239 days ago

Tech came on time and was very friendly. All work was done in reasonable time. Have used Keil for years and plan to keep on using their services for years to come.

Response from KEIL Heating and Air Conditioning, Inc.:

Mr. Krak, Thank you so very much for your Five Star review of our 20-Point Precision Tune-Up and Professional Cleaning of your central air conditioning system. As a member of our KEILClub please remember that you are entitled to priority 24 hour emergency service every day of the year without ever paying more than our lowest KEILClub rate. Thank you for years of loyalty with KEIL your business means a great deal to us. Thanks again!

Impressive Service @ a Fair Price!

Cathy - West Milford, NJ
247 days ago

Kiel was an excellent company to deal with for the installation of our new central air system from beginning to the end of the project. Their service providers were punctual, courteous, and had excellent communication skills; this included: the receptionist, estimate provider(Anthony), installation manager(Dan) and Dan’s assistant workers(Dan and Joe) were also very mannerly and hard working. After the job was completed, I was grateful that Dan was able to patiently educate me(an air conditioner newbie) about the new system’s functions in a clear easy to understand way. Additionally, his workmanship with his two assistants looked like a work of art after being finished—-house was clean too! I highly recommend Kiel’s expertise and professionalism if you are interested in receiving superior service for your heating and cooling systems. 🤓

Response from KEIL Heating and Air Conditioning, Inc.:

Ms. Hiester, Thanks you so much for your Five Star review of our installation of your new central cooling system and of our installation team. You are now ready for years of quiet and efficient comfort all guaranteed both parts and labor by KEIL. Should you have any questions about your new system or need our assistance for any reason we are here for you 24/7/365. Enjoy a cool and comfortable summer. Thanks again!

Great friendly service

Dean - West Milford, NJ
267 days ago

Awesome service the staff from the office to the men doing the install absolutely great !!!!!!

Response from KEIL Heating and Air Conditioning, Inc.:

Mr. Vanderbeck, Thanks very much for your 5-Star review of our annual maintenance on your central air conditioning system. You are now ready to tackle a hot and humid New Jersey summer. In the event you need us for any reason we are only a phone call away and are ready to assist you 24 hours a day. As a perpetual KEILClub member you receive all of the benefits we offer. Thanks again and enjoy a cool and comfortable summer.

Excellent job

RICHARD - West Milford, NJ
277 days ago

I have always been pleased with Keil and its employees.

Fair Price - Excellent respectful serviceman

PEGGY - West Milford, NJ
318 days ago

I found Asanti to be knowledgeable on what he was doing. I appreciated how he answered any questions I had . I really liked how he worked through the progression of air exchangers and then moving to the outside condenser units. I have passed your location for the last 27 years on my commute to NYC and wondered if your were more commercial oriented than residential . I will recommend your company in the future to anyone who asks .

Response from KEIL Heating and Air Conditioning, Inc.:

Ms. McCaren, Thank you very much for your five-Star review of our service technician and of how our exclusive 20-Point Precision Tune-Up and Professional Cleaning is structured. We are very happy to have you as a new member of team and suggest you look into our KEILClub Discount Club for priority service and discounted pricing. For the record we are 100% residential and focus exclusively on existing homes and the comfort of their occupants. Thanks again!